Rivtix Business Platform

Welcome back, Chris

CC
← Back to Customers

Customer Workspace

Michael Miller

Miller Residence · Customer since March 2024

Lifetime Revenue

$42,180

Across 8 projects

Active Jobs

1

Kitchen renovation

Outstanding Balance

$0

Account is current

Customer Health

Excellent

Pays Quickly • Repeat Customer

Customer Information

Primary contact and service property.

Email

michael@example.com

Phone

(856) 555-0142

Preferred Contact

Text message after 5 PM

Customer Status

Active customer

Service Address

123 Main Street
Sicklerville, NJ 08081

Current Work

Active jobs and recent estimates.

Kitchen Renovation

Job #3014 · Started July 24

In Progress

Deck Repair Estimate

Estimate #1048 · $6,400

Accepted

Recent Activity

Kitchen renovation job created

Today

Project added to the schedule.

Estimate #1048 accepted

4 days ago

Customer approved the deck repair estimate.

Invoice #2031 paid

12 days ago

Payment of $4,850 received.

Rivtix INSIGHT

Next Best Action

Revenue Opportunity

Send Michael a maintenance check-in this week.

Estimated opportunity: $2,800–$6,500

Average payment time: 6 days

Preferred contact: Text message

Last completed project: Deck replacement

Rivtix Reasoning

Michael has accepted 6 of his last 7 estimates but his last completed project was 8 months ago. This is a good opportunity to send a maintenance check-in to remind him of the importance of keeping his deck in good condition and to schedule a maintenance check-in.

Customer Notes

Customer prefers clear written estimates and evening text updates. Side gate provides the easiest access to the backyard.